Submit a Ticket
This form is for our Sales Team to request an RMA for either credit or a warranty. It's the salesperson's job to do the following BEFORE submitting this form:
- Is the Material in NEW and Unused Condition?
- If Yes, Proceed to #2
- If No, Is this a warranty request - Proceed to #3
- If No, Is this intended to go back into DFC Stock? - RMA will be rejected. Material must be in NEW and Unused condition in original box.
- Is this Material normally stocked at DFC?
- If Yes, Okay to fill out the form
- If No, Proceed to #3
- If Salesperson MUST Request an RMA from Vendor and receive RMA paperwork PRIOR to filling out this form.
Sales Person to inform the customer of the following:
- Material cannot be delivered to Manufacturer or DFC without receiving the necessary RMA Paperwork.
- RMAs can take up to 3-4 weeks to process depending on our Manufacturer's RMA Process. Please be patient
- By Diversified Fluid Controls Receiving your return into our warehouse does not mean that we guarantee approval of the return and will issue a